Filter
Top Products
CallVisor for UNIX
Issue 5 January 1998
4-7555-230-024
Figure 4-1. DEFINITY ECS and CallVisor Adjunct Switch Applications
Interface
1) DEFINITY ECS 8) Personal Computer/ISDN Platforms
2) Primary Rate Interface 9) CallVisor ISDN Gateway
3) CallVisor Adjunct Switch Applications
Interface; Call monitor and control,
Station monitor and control
10) Calling number, Called number,
Agent extension
4) CallVisor for UNIX 11) Inbound Call Management
5) Adjunct Switch Applications Interface;
Call events, Outbound call requests,
Routing requests
12) Voice Response Applications,
Inbound Call Management
6) Conversant Voice Information System 13) Call Center, Office Automation
7) Digital Communications Protocol/Basic
Rate Interface
14) Call monitor and control, Station
monitor and control