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Issue 5 January 1998 IN-5555-230-024
Do Not Disturb, 5-1
documentation, related
, C-1
duplicated control, 1-15
duplicated control cabinets
, 1-9
duplicated control carriers
, 1-15
duplication
adjunct connections
, 1-23
built-in
, 1-16
system reliability, 1-15
E
E1 interfaces, 12-10
ECS Reports Generator, 14-12
education applications
, 2-2
Electronic Industries Association (EIA) RS-232 ports
, 1-23
Electronic Tandem Network, 12-18
emergency situations
, 1-16
Enhanced Trunk Signaling and Error Recovery
, 12-19
equipment
managing in ACD environment
, 3-12
network
, 12-8
system connections, 1-21
Europhones
, 10-10, 10-12
expansion control cabinets
, 1-9
expansion port networks
cabinets
, 1-12
connections to processor port networks
, 1-23
DEFINITY ECS configurations, 1-14
description
, 1-5
Expected Wait Time
, 2-4, 2-21
Call Vectoring, 3-5
education applications
, 2-4
Expert Agent Selection
Call Center
, 2-18, 3-8
Call Prompting
, 2-9
Dialed-Number Identification Service
, 3-8
education applications, 2-4
ISDN messages
, 3-8
skills
, 3-9
Extended User Administration of Redirected Calls (Tele-
commuting Access), telecommuting
, 7-3
Extension Number Portability
, 12-18
F
Facility Restriction Level
authorization codes
, 12-8
description, 12-5
Fax Messaging
, 5-4
feature descriptions,
see
Appendix A
feature transparency, distributed communications system
(DCS)
, 12-19
features
Alternate Facility Restriction Level
, 12-6
AUDIX telecommuting
, 7-3
Centralized Attendant Service, 12-16
CONVERSANT telecommuting
, 7-4
descriptions of each
, A-1
Network Management, 12-3
telecommuting
, 7-2
voice
, 10-1
financial services applications, 2-16
First Party Call Control
CallVisor ASAI
, 4-3
Mode of Release Control, 12-7
Forced Disconnect
, 12-7
foreign exchange trunks
, 12-9
Forum Personal Communications Manager
DEFINITY Wireless Business System similarities
, 6-4
description
, 6-4
Forum System Manager, 6-4
Full Mailbox Answer Mode
, 9-5
G
Generalized Route Selection
Automatic Route Selection
, 12-4
description
, 12-5
GIS server 3000, implementation, 4-10
Global Information Services (GIS)
, 4-10
Group Listen
, 10-12
Group Lists, 9-6
group video systems
, 11-7
GuestWorks server
enhancements
, 5-8
functions
, 5-1
H
hardware
cabinets
, 1-6
carriers
, 1-6
center stage switches, 1-5
expansion port networks
, 1-5, 1-14
main configurations
, 1-14
primary components, 1-5
processor port networks
, 1-5
healthcare applications
, 2-6
high reliability configurations, 1-16
high speed link data module
, 8-7
high speed links
, 8-7
historical reports, 3-14
HOME AGENT
Call Center
, 3-11
telecommuters
, 7-4
hospitality applications
, 2-13, 5-1
Host Interface, 14-6