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DEFINITY AUDIX Voice Messaging System
Issue 5 January 1998
9-5555-230-024
Summary of DEFINITY AUDIX Features
DEFINITY AUDIX is a powerful voice mail system that enables you to create,
store, send, and receive spoken messages electronically. Spoken prompts guide
you as you enter simple one- or two-key commands at a touch-tone telephone.
Subscribers can use the system 24 hours a day, sending and retrieving
messages from any touch-tone telephone. And the AUDIX system helps to
protect sensitive information by requiring users to enter a combination of
subscriber login codes and passwords to access the system.
Whenever you call the DEFINITY AUDIX system, you interact with it by entering
commands through your telephone’s touch-tone keypad. You simply specify the
desired activity, and follow the voice prompts for the desired task.
Special voice-processing features include Voice Mail, Call Answering, Outcall-
ing, Multi-Level Automated Attendant, and Bulletin Board. The following is a sum-
mary of DEFINITY AUDIX capabilities:
■
Shared Extensions
provide personal mailboxes for each person sharing a
phone.
■
Multiple Personal Greetings
allows you to prepare a pool of up to nine
personal greetings to save time and provide more personal customer
service. Separate messages can indicate you are on the phone, away
from the desk, on vacation, etc. You can assign different messages to
internal, external, or after-hours calls.
■
Priority Messaging
places important messages ahead of others.
■
Outcalling
automatically dials a prearranged phone number or pager
when you have messages in your voice mailbox.
■
Priority Outcalling
automatically dials a prearranged phone number or
pager when you have
priority
messages in your voice mailbox.
■
Broadcasting
allows you to send a single message to multiple recipients
or to all users on the system.
■
System Broadcast
allows you to send broadcast messages as regular
voice messages, or as messages that recipients hear as they log in.
■
AUDIX Directory,
allows you to look-up the extension number of any other
user by simply entering their name on the telephone keypad.
■
Personal Directory
allows you to create a list of nicknames for quick
access to telephone numbers.
■
Call Answering for Nonresident Subscribers
provides voice mailboxes for
users who do not have an extension number on the DEFINITY ECS.
■
Full Mailbox Answer Mode
informs callers whenever messages cannot be
left because there is no room in a subscriber’s mailbox.
■
Name Record by Subscriber
lets you record your own name on the
system.