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Basic Features
Issue 5 January 1998
A-19555-230-024
Group Paging
Allows you to make an announcement to a group of people via their speaker-
phones. The speakerphones are automatically turned on when you begin the
announcement. The recipients can listen to the message via the handset if they
wish, but they cannot speak to you in return.
Hold
Allows you to disconnect from a call temporarily, use your telephone for other call
purposes, and then return to the original call.
Hold — Automatic
Allows attendants and multi-function telephone users to alternate easily between
two or more calls. For example, with automatic hold, selection of a second call
appearance automatically puts the active call (if any) on hold and makes the sec-
ond call appearance active. This feature can be activated on a system-wide
basis only. When automatic hold is not activated, the depression of the second
call appearance would drop the first call.
Hunt Groups
A group of extensions that can handle multiple calls simultaneously to a single
phone number. For each call to the phone number, the system hunts for an avail-
able extension in the group and connects the call to that extension.
A hunt group is especially useful when you expect a high number of calls to a
particular phone number. A hunt group might consist of people trained to handle
calls on specific topics. For example, the group might be:
■ A benefits department within your company
■ A service department for products you sell
■ A travel reservations service
■ A pool of attendants
In addition, a hunt group might consist of a group of shared telecommunications
facilities. For example, the group might be:
■ A modem pool
■ A group of data-line circuit ports
■ A group of data modules