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Contents
555-230-024vi Issue 5 January 1998
■ CallVisor Adjunct Switch
Application Interface 3-11
■ Home Agent/DEFINITY Extender 3-11
■ CentreVu Call Management System 3-12
■ CentreVu Supervisor 3-13
■ Basic Call Management System 3-13
■ Call Center Summary 3-14
4 Computer-Telephone Integration Solutions 4-1
■ DEFINITY PC Console 4-2
■ CallVisor Adjunct Switch Application Interface 4-2
Capabilities 4-3
Architecture 4-5
Application Programming Interface 4-5
■ CallVisor for UNIX 4-6
■ CallVisor ASAI Gateway 4-8
■ CallVisor Services 4-8
■ CallVisor ASAI Maintenance Services 4-9
■ Other Vendor Products 4-9
■ PassageWay 4-10
PassageWay Direct Connection 4-11
PassageWay Fast Call for Direct Connection 4-13
PassageWay Telephony Services 4-14
5 Hospitality Solutions 5-1
■ INTUITY Lodging 5-4
Fax Messaging 5-4
Language Options 5-5
Call Accounting 5-5
Additional Features 5-5
■ DEFINITY ECS Hospitality Enhancements 5-6