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11-4 Issue 5 January 1998
■ Hunting — Multimedia endpoints can be part of a non-ACD hunt group.
■ Authorization — Multimedia complexes are secured in the same way
telephones on the DEFINITY ECS are. The authorizations are specified on
the Class of Restriction and Class of Service forms.
■ T.120 Data collaboration via the Expansion Services Module (ESM)
1
—
Allows sharing of PC-based applications, shared white board (a virtual
chalkboard), and file transfers.
■ MM Call Early Answer — The early answer capability ensures that a caller
has audio connectivity prior to connection of the answering party or an
announcement.
Most of these features are illustrated in Figure 11-1.
1. ESM is a protocol recognition for data conferencing.