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Computer-Telephone Integration Solutions
555-230-024
4-6 Issue 5 January 1998
cation program interface known as CallPath’ Services Architecture. Digital
Equipment Corporation works with an application program DEFINITY ECS inter-
face called Computer Integrated Telephony. Lucent Technologies CallVisor for
UNIX can also be linked to ASAI.
CallVisor for UNIX
The Lucent Technologies CallVisor for UNIX provides an ASAI interface between
a PC and your DEFINITY ECS. CallVisor for UNIX, also known as PC/ASAI is an
excellent choice to bring the benefits of CTI to office automation applications in
client-server computing environments.
CallVisor for UNIX uses the PC/ISDN Platform to provide connectivity to your
DEFINITY ECS system. The software includes an application programming
interface that allows you or vendors to develop applications that communicate
and utilize the information provided by the ASAI link.
The Novell Telephony Service for Netware is an example of a product that brings
you the benefits of linking your DEFINITY ECS with your computing environment.
Telephony Service for Netware links Novell’s Netware to your DEFINITY ECS,
providing access to common telephone features, such as autodialing,
conference calling, and message management in combination with information
stored in your client-server computing environment. The software also includes a
Lucent PassageWay desktop application that gives you the ability to speed-dial
calls and take notes that are associated with each call. Notes from previous
conversations are available with each call.