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Voice Processing Solutions
555-230-024
9-2 Issue 5 January 1998
Integrating each of these products with your DEFINITY ECS measurably reduces
overhead costs and improves efficiency — while ensuring that important calls
aren’t lost.
NOTE:
Some applications and products are unavailable in some countries. Please
check with your local distributor for further information about which features
and applications are available to you.
DEFINITY AUDIX Voice Messaging
System
While many voice messaging systems require separate equipment and
connections, the DEFINITY AUDIX System easily installs directly into your
DEFINITY ECS cabinet to support advanced voice messaging capabilities
without the need for an adjunct processor.
The DEFINITY AUDIX system gives small- to medium-sized businesses full voice
messaging performance in a streamlined, cost-effective package. The result is
high-performance voice messaging no matter what your business size.
Each DEFINITY AUDIX system supports up to 2000 mailboxes and stores up to
100 hours of recorded messages. It can be configured with 2 to16 ports (in
two-port increments).
The system includes such features as multiple personal greetings, full-functioned
automated attendants, outcalling for message notification, and multiple language
support. The DEFINITY AUDIX System includes both analog and proprietary dig-
ital networking software, which allows it to exchange voice messages, subscriber
profiles, and message status information with other voice messaging systems.
By embedding the voice messaging system within the DEFINITY ECS, the
DEFINITY AUDIX system provides the following advantages:
■ Because it is integrated within the switch, separate review and approval
by government agencies for compliance with electrical requirements and
other technical specifications often are not required.
■ Connecting to the DEFINITY Communications System backplane provides
direct access to switch interfaces such as time slots, signalling
mechanisms, and power feeds.
■ Bypassing analog ports and digital conversions provides a more efficient,
higher quality call storage process.
■ Using the same terminal with look-alike screens to administer both the
switch and the DEFINITY AUDIX allows faster training and better
performance.
■ You can use DEFINITY ECS’s maintenance strategy with DEFINITY AUDIX
to allow remote maintenance by the same team that maintains the switch.