Issue 5 January 1998 IN-1555-230-024
IN
Index
Numerics
603E telephones, 7-1
6400-series telephones
, 10-8, 10-12
7000-series data modules
, 8-8
7400A data module, 8-8
7400B Plus data modules
, 8-8
7500-series telephones
, 8-8
8000-series data modules, 8-9
800-service trunks
, 12-9
8343 telephones
, 7-1
8400-series telephones, 1-24, 10-8
8403 telephones
, 10-9
8405B telephones
, 10-9
8405D telephones, 10-9
8410B telephones
, 10-9, 10-12
8410D telephones
, 7-1, 10-9
8434DX telephones, 10-9
8500B ExpressRoute 1000 data module
, 8-9
9400-series telephones
, 10-10, 10-12
9403 telephones, 10-10
9410B telephones
, 10-10
9410D telephones
, 10-10
9434 telephones, 10-10
A
Abbreviated Dialing, 10-2
Additional Network Feature Path Replacement
, 12-4
adjuncts
connections
, 1-23
duplication
, 1-23
Hospitality industry
, 2-14
processors, Basic Call Management System, 3-13
RS232 port connections
, 1-23
supported by ASAI
, 1-23
supported by DEFINITY ECS, 1-23
Administered Connections
, 8-3
administration
administered connections
, 8-3
Bulk
, 14-3
Default Dialing
, 8-4
INTUITY Lodging, 5-2
system access security
, 12-6
terminal
, 14-6
TERRANOVA ECS, 14-4
Administration Without Hardware
, 14-6
Advice of Charge
, 14-14
agents
login IDs
, 3-9
skills, call distribution
, 3-9
telecommuting, 7-4
Alphanumeric Dialing, 8-3
Alternate Facility Restriction Level
, 12-6
analog (single -line) telephones
, 10-7
announcements
integrated
, 10-3
announcements, Call Vectoring information
, 3-7
applications
Call Center
, 3-1
Call Vectoring
, 3-6
education, 2-2
financial
, 2-16
for industries
, 2-1
healthcard, 2-6
hospitality
, 2-13, 5-1
ordering procedures
, 2-21
programming interface, 4-5
retailer
, 2-21
wholesale distribution
, 2-20
architecture
CallVisor ASAI
, 4-5
DEFINITY ECS
, 4-5
ARS,
see
Automatic Route Selection
ASAI,
see
CallVisor adjunct switch application interface
asynchronous data module, 8-9
asynchronous data units
, 8-9
Attendant Backup, DEFINITY ECS, Hospitality
enhancements
, 5-6
Attendant Crisis Alert, DEFINITY ECS, Hospitality
enhancements
, 5-7
Attendant Position reports, 14-10
audioconferencing equipment
, 10-13
AUDIX
, 9-2
Call Coverage, 10-6
DEFINITY
, 9-2
telecommuting features
, 7-3
AUDIX Data Exchange, 14-4
AUDIX Directory
, 9-5
authorization codes
, 12-8
Facility Restriction Level, 12-8
remote access
, 12-6
Automated Attendant, Call Prompting
, 3-8
Automatic Alternate Conditional Routing, 12-18
Automatic Alternate Routing
description
, 12-4
Multinational World Class, 12-3
subnetwork trunking
, 12-4
World Class Routing
, 12-2
Automatic Available hunt groups, 3-5
Automatic Call Distribution (ACD)
Automatic Available hunt groups
, 3-5
Call Center, 3-2
Call Work Codes
, 3-4
Dialed-Number Identification Service
, 3-5
education applications, 2-4
hunt groups
, 3-4
Interflow
, 3-4
Malicious Call Trace (MCT), 3-5
managing people, traffic, and equipment
, 3-12
Queue Status
, 3-4