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Call Detail Recording
Issue 5 January 1998
14-15555-230-024
■ Use a second Call Detail Recording port for sending Call Detail Recording
data to a second source
■ Provide Call Detail Recording call splitting, which allows incoming and
outgoing calls to be split into separate call records in order to track calls
that transferred to other internal parties
DEFINITY ECS includes the Variable Format Records feature, which provides a
flexible means of incorporating new fields in the call detail record as new switch
features and new Call Detail Recording devices become available. The variable
format allows you to define a record in terms of its content (from a set of available
data elements), the position of its fields, and the spacing between the fields. This
method can be used to construct the 15-, 18-, and 24-word standard formats and
custom formats.
If calls come in while the Call Detail Recording link is down and the buffer is filled
to maximum, DEFINITY ECS gives you the following administrable call-record
handling options:
a. Block the calls with reorder
b. Allow the calls to overwrite records
c. Route the calls to an attendant with the option to proceed as a non-Call
Detail Recording call
As you can see, DEFINITY ECS call-record handling capabilities are designed to
be flexible, adapting to meet your present and future business needs.
Call Detail Recording Devices
The following output devices are supported by DEFINITY ECS:
■ Local storage devices such as the Call Detail Recording Unit/S, and any
customer-provided storage device with an RS-232C interface
■ Processing devices — such as the Lucent Technologies Call Accounting
System Plus, Cost Allocator, or host processors — that are supported over
an RS-232C interface with XON/XOFF flow control
■ Asynchronous ASCII printers with RS-232C interface
The enhanced variable format records feature capability in DEFINITY ECS sup-
ports any customer-defined data presentation, and therefore can support any
devices over an RS-232C interface.
Call Accounting Systems
Several options are available to you for call accounting, depending on what type
of system administration tools you are using.