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2-2 Issue 5 January 1998
Higher Education
University and college administrators continually seek to:
— Ensure reliable telephone service
— Organize course offerings and events
— Coordinate information and services
— Communicate easily with the outside world
— Teach many students for low cost
— Plan for expansion and innovation
Ensure Reliable Telephone Service
A large DEFINITY ECS can service up to 25,000 telephones, and the systems
can be networked together to accommodate many more. The size and efficiency
of the system allows universities to generate revenue from student phone service,
which offsets the cost of other services.
The reliability of the system is without equal. The system’s automatic backup fea-
tures, maintenance tests, and line monitoring functions work proactively to pro-
tect your investment. These and related features identify potential difficulties well
before the system’s operations might be compromised, further enhancing the
high reliability inherent in the DEFINITY ECS architecture.
Organize Course Offerings and Events
Registering students for classes usually requires setting up a special area, hiring
extra staff, and having students wait in line. This is inconvenient, expensive, and
time-consuming.
I
NTUITY CONVERSANT allows students to register by telephone. Here’s one way
you might set it up:
1. Each student dials the CONVERSANT number, then enters a student
number and a unique security code.
2. The system locks out students who are not eligible to register.
3. The student enters the numbers of classes to be added or dropped.
4. While the student is entering the numbers, the system:
■ Recites the student’s selections back to the student for verification.
■ Determines the availability of the requested courses and whether
the student is eligible for them.
■ Rejects the classes that are not available to the student and asks
the student to specify alternative courses.