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PassageWay
Issue 5 January 1998
4-11555-230-024
PassageWay Direct Connection
PassageWay Direct Connection links your company’s desktop personal comput-
ers with an easy-to-use Microsoft Windows interface to give you greater business
communications capabilities than either the telephone or the personal computer
offer alone.
PassageWay Direct Connection provides valuable computer-telephone
integration benefits, plus it is a platform bridge to a wealth of other
computer-telephone integration applications. Open Application Programming
Interface support and Windows Dynamic Data Exchange support allow
independent software vendors or internal software developers to create new
computer telephone integration applications or to enable existing applications to
be interfaced to the telephone. These independent software vendor’s products
utilize the PassageWay platform to expand the power and flexibility of computer
telephone integration at the desktop.
The PassageWay Direct Connection software applications are for the individual
desktop personal computer. However, using the Application Programming
Interface, Dynamic Data Exchange, or independent software vendor’s products,
PassageWay Direct Connection can be linked to the your Local Area Network.
PassageWay Direct Connection is well-suited for those users who are constantly
conducting business using both the a Windows-based personal computer and
an Lucent Technologies telephone and want to boost their efficiency.
Here is a list of the computer telephone integration software applications
included with each PassageWay Direct Connection product:
■ AT&T Call is a software card-file database that allows a customer’s record
to be previewed, the appropriate telephone number to be automatically
dialed, and notes to be taken quickly all with just a few mouse clicks.
■ AT&T Buzz instantly retrieves and displays the AT&T Call record
associated with an incoming call based on the Calling Party’s Telephone
Display Information (Automatic Number Identification, Call Prompting,
Conversant). AT&T Buzz also allows users to answer incoming calls from
their personal computer with only a single mouse click.
■ Log Viewer automatically maintains a record of every call either made from
AT&T Call or received from AT&T Buzz.
PassageWay Direct Connection supports international companies that need
A-law support and/or 8400 series telephones, which allow both two-wire and
four-wire connections.