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Introduction
555-230-024
1-4 Issue 5 January 1998
DEFINITY ECS: A Global Multimedia Platform
DEFINITY ECS has been installed in more than 90 countries.
It is the first truly global multimedia platform:
— It is compatible with a wide variety of tools, from
group video systems to desktop network
management applications and much more.
— It accommodates existing and emerging world-wide
standards and protocols.
— Using bandwidth-on-demand, it provides the most
efficient multimedia transmissions available.
— It offers multilingual options for many applications.
— It is designed to accommodate new innovations as
they emerge.
— It is inherently reliable and provides many options for
recovering quickly if disabled.
— It expands easily to accommodate your future needs.
World-class call features and multilanguage displays and voice prompts speed
your communications with customers and associates around the globe.
Messaging services enhance communication and productivity within your
organization and enable business transactions across multiple time zones. You
can even have calls received after business hours relayed to an office still open
for business in another part of the world. This saves the cost of round-the-clock
staff and keeps your customers in touch with your best agents.
NOTE:
Some applications and products are unavailable in some countries. Please
check with your local distributor for further information about which features
and applications are available to you.
International Capabilities
DEFINITY ECS provides features that allow for differences in telecommunication
standards around the world, allowing you to use the same communications
system at your various locations in other countries. If you are reading this book, it
is likely that the system has been type approved in your country. Check with your
local distributor for more information.
For more detailed information on the system’s robust international capabilities,
see the
DEFINITY ECS Release 6 System Description Pocket Reference,
Issue 3,
555-230-207, and
DEFINITY ECS Release 6 Administration and Feature Descrip-
tions,
Issue 2,
555-230-522.