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Dial Tones
Standard phones have two different dial tones:
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Outside dial tone is generated by your local telephone company to
indicate that you are connected with an outside line.
lntercom dial tone is generated by the system to indicate that you are
connected with an inside line. You hear this dial tone when you are
making an inside, or intercom, call.
To hear the difference between the two dial tones, lift the handset. The dial tone
you hear (assuming the phone is set to select intercom first, as recommended in
this guide) is an intercom dial tone. To hear an outside dial tone, press [
9 ].
Using the Switchhook
Some of the call handling instructions in Chapter 5 direct you to “rapidly press
and release the switchhook.” Pressing the switchhook for 1/4 to 1 second sends
a signal over the line called a switchhook flash. However, do not press the
switchhook too quickly. If you press the switchhook and nothing happens, try
again and press it a little longer.
NOTE:
If your feature phone has a button labeled “Recall” or “Flash,” use the button
instead of pressing the switchhook. If you use the system with PBX or Centrex
lines, your PBX or Centrex documentation may tell you to press the switchhook
to access PBX or Centrex features. Use the Recall feature instead (See “Recall”
in Chapter 5).
Limitations
Because standard phones do not have system line buttons, feature buttons, or
dedicated function buttons, basic call handling procedures are sometimes
different from those for system phones. In addition, the following actions cannot
be performed at a standard phone:
You cannot enter programming mode.
Because there are no line buttons on standard phones, users must use
Direct Line Pickup—Idle Line to select a specific idle line; otherwise, the
system selects an idle line automatically when the user dials a 9 at
intercom dial tone. (For information on Automatic Line Selection, see
Chapter 5.)
If a standard phone is in use, there is no indication of a second call and
an inside caller will hear a busy tone.
Users can make a voice-signaled call from a standard phone, but if users
try to make a voice-signaled call to a standard phone, it will ring because
the standard phone does not have a system speaker.
Users cannot use the System Password.
Learning About Telephones
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