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Calling Group Extensions (#502)
Description
This System Programming procedure identifies the extensions in a Calling
Group—a group of extensions that can be called at the same time. Any user in
the system can ring or page all extensions in a Calling Group at the same time
or transfer a call to a Calling Group; the first extension to pick up the call is
connected to the caller. This feature is useful for conversing with any individual
in a specific group such as a sales pool or for paging all individuals in the
group. The system can have up to four Calling Groups.
Related Features
For instructions on making a ringing call or paging call to a Calling Group, see
Group Calling—Ring/Page.
Considerations
■
■
Extensions can be in more than one Calling Group. In addition, you can
assign all extensions in the system to one group—this is especially useful for
making paging announcements to all employees.
Do not assign extensions that connect auxiliary equipment (PARTNER
Attendants, voice messaging systems, fax machines, answering machines,
hotline phones, or doorphones) or extensions assigned as Emergency
Phones to a Calling Group.
Valid Entries
1 = Assigned to group
2 = Not Assigned to group ✔
Programming
To create a Calling Group:
1.
2.
3.
4.
5.
6.
Press [
Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 5 ] [ 0 ] [ 2 ].
At the Group: prompt, enter a group number (1–4). For example, to select
group 1, press [
1
].
At the
Extension:
prompt, enter the number of the extension to be
programmed. For example, to select extension 31, press [ 3 ] [ 1 ].
To assign or unassign the extension, press [
Next Data ] until the appropriate
value displays.
At this point:
■
■
To program another extension, press [ Next Item ] or [ Prev Item ] until the
extension number shows on the display. Then repeat Step 4.
To program another group, press [
Next Procedure ] [ Prev Procedure ], and
repeat Steps 2 through 4.
Select another procedure or exit programming mode.
Calling Group Extensions (#502)
5-35