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Direct Line Pickup—Active Line (I68LL)
Description
This feature allows users to access a ringing or held call, or to join a call in
progress on a specific outside line (where LL is a line number from 01–24). This
feature is useful for picking up a ringing or held call or joining a call on a line
that is not assigned to the phone.
Related Features
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If a line is idle, users cannot access it with this feature. For information on
accessing an idle line, see Direct Line Pickup—ldle Line.
If Line Access Restriction (#302) is set to No Access or Out Only for a line
assigned to an extension, a user at the restricted extension cannot use
Direct Line Pickup to answer a call on that line which is ringing at another
extension (but the user can join a call or access a held or transferred call on
the line).
Direct Line Pickup cannot be used to access an active call at an extension
that has Privacy activated or that is part of a Conference Call, or a held call
at an extension that used Exclusive Hold.
Calls picked up with this feature get Caller ID information, unless Line
Access Restriction (#302) is used to prevent users at specific extensions
from viewing Caller ID for ringing calls.
Considerations
Users cannot access conference calls using this feature.
You can program a Direct Line Pickup—Active Line button on a system
phone to pick up a line by pressing the button and then dialing the two-digit
line number.
Programming
To program a Direct Line Pickup—Active Line button:
1.
Press [
Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2.
Enter the number of the extension to be programmed with this feature.
3.
Press a programmable button.
4. Press left [
Intercom ] [ 6 ] [ 8 ].
5.
Program another button for this extension or exit programming mode.
5-48 Direct Line Pickup—Active Line (I68LL)