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If you have a voice messaging system, you can program Hunt Group 7
([
Intercom
] [
7
] [
7
] [
7
]) on a button to retrieve messages with one touch.
Examples
Here are some useful applications for a Hunt Group:
Place the extensions of employees who work in a department sharing calls,
such as a customer service group, in a Hunt Group so that when a call
comes in to the receptionist it may be transferred to the next available
extension. This alleviates the problem of one employee receiving most of
the calls.
Place the extensions of employees who work in a department in a Hunt
Group and assign one or more outside lines to the group. Doing so lets
outside callers ring the group directly without having to be transferred by the
receptionist. For example, a mail-order company assigns the extensions of
its sales representatives to a Hunt Group and assigns a line to the group.
The company then publishes the number as its customer service number, so
that a caller can reach a sales representative directly to place an order.
Programming
To program a Hunt Group button:
1.
2.
3.
4.
5.
6.
Using
Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
Enter the number of the extension to be programmed with this feature.
Press a programmable button.
To program the button to ring the next available extension in the Hunt Group,
press left [
Intercom
] [
7
] [
7
].
To program the button to voice signal the next available extension in the
Hunt Group, press left [
Intercom
] [
✳
] [
7
] [
7
].
Dial a Hunt Group number (1–7 for ringing calls; 1–6 for voice-signaled calls).
Program another button for this extension or exit programming mode.
System Phone
To use when programmed on a button:
To ring or voice signal an extension in the Hunt Group, simply lift the handset or
press [
Spkr ] and press the programmed button.
To transfer a call to an extension in the Hunt Group, while on a call, press the
programmed button.
Group Hunting—Ring/Voice Signal (I77G/I*77G)
5-79