Filter
Top Products
SMDR Record Type (#608)
Description
This System Programming procedure allows you to specify whether all calls or
outgoing calls only are to be included on call reports. Call reporting (often
referred to as Station Message Detail Recording or SMDR) provides detailed
tracking of telephone usage in a printed report.
Related Features
The date and time that appear on call reports are determined by System
Date (#101) and System Time (#103).
The call report page header prints in the Display Language (#303)
specified for extension 10.
If Account Code Entry (optional or forced) is used to enter an account
code for a call (for example, to charge calls to specific departments or
projects), the account code prints on the call report. If there are entries on
the Forced Account Code List (#409), then only valid account codes and
any other entered digits up to 16 print on the call report.
nn,Marked System Speed Dial Numbers appear on the call report as F
where nn is the Speed Dial code.
For instructions on notifying the system that the printer has been aligned to
the top of a new page, see SMDR Top Of Page (#609).
If you use Caller ID, SMDR reports include the telephone numbers of
■
■
■
■
■
■
incoming calls.
Considerations
This feature requires special hardware. For more information, see “Call
Reporting Devices (SMDR)” in Chapter 4.
Valid Entries
1 = All Calls (outgoing and incoming) ✔
2 = Outgoing Only
Programming
To identify the type of calls to include for call reporting:
1.
Press [
Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 6 ] [ 0 ] [ 8 ].
2.
Press [
Next Data ] until the appropriate value displays.
3.
Select another procedure or exit programming mode.
5-132
SMDR Record Type (#608)