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Voice Interrupt On Busy Talk-Back (F18)
Description
This feature lets you program a button that is used to respond to a voice
interrupt on busy call while you are active on another call.
Related Procedures
You must use Voice Interrupt On Busy (#312) to identify extensions that can
receive an intercom call while busy on another call.
Considerations
Voice Interrupt On Busy Talk-Back must be programmed on a button with
lights. This feature will not work if it is programmed on a button without
lights.
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This feature is available only on system phones.
Programming
To program a Voice Interrupt On Busy Talk-Back button:
1.
Press [
Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2.
Enter the number of the extension to be programmed with this feature.
3.
Press a programmable button with lights.
4.
Press [
Feature ] [ 1 ] [ 8 ].
5.
Program another button for this extension or exit programming mode.
Using
To respond to a voice interrupt on busy call (you hear two beeps and the
originator’s voice—be aware that the third party to whom you are speaking will
probably also hear the two beeps and the faint sound of the originator’s voice):
1.
2.
3.
4.
Ask the party with whom you are speaking to hold, but do not put the call on
hold.
Press the Voice Interrupt On Busy Talk-Back button.
The green light next to the Voice Interrupt On Busy Talk-Back button turns
on. Voice Interrupt On Busy Talk-Back is activated.
Respond to the originator of the voice interrupt on busy call.
The third party with whom you were originally speaking does not hear your
response, but you can hear that third party.
Press the Voice Interrupt On Busy Talk-Back button again (whether or not the
originator has hung up) to resume the conversation with the third party.
The green light next to the Voice Interrupt On Busy Talk-Back button turns
off. Voice Interrupt On Busy Talk-Back is deactivated.
Voice Interrupt On Busy Talk-Back (F18)
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