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Implementing FAX Attendant
Selecting Greetings
To select the standard system Fax Call Answer greeting or a previously recorded
custom greeting, follow these steps:
1. See steps 1-4 in the General Fax Call Answer Greeting Administration
procedure above.
2. At the Fax Call Answer Greeting Administration menu, press
*
# .
3. At the prompt, press
Y to select your custom greeting, or press
N to
select the system greeting.
Subscriber Recorded Name Administration
Because subscribers can receive faxes by name, it is desirable for all
subscribers to have a name recorded so that the caller can hear the name in
confirmation rather than just the extension number. The Subscriber Recorded
Name Administration feature allows all subscriber names to be recorded at the
same time so that you don’t need to log in to the Fax Mail Service separately for
each subscriber.
NOTE:
If you have already completed the Recorded Name Administration for
AUDIX Voice Power, you do not need to do this again for FAX Attendant.
To record subscriber names, follow these steps:
1. Log into the AUDIX Voice Power/FAX Attendant system.
2. Press
8 to go to the FAX Attendant Activity menu.
3. At the FAX Attendant Activity menu, press
9
.
4. At the Service Administration menu, press
6
.
— FAX Attendant requests that you enter an extension followed by
#
.
5. Enter the extension followed by
# .
— FAX Attendant plays the name if one was already recorded or
indicates that one has not been recorded.
— FAX Attendant presents the Record Names for Individual
Subscribers menu.
Record Name for Current Extension
1
Return to Prompt for Extension
* #
Return to Fax Mail Activity Menu
* R
6. Press
1 to begin recording the name.
7. Record the name of the subscriber.
8. Press
1 to end recording.
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