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Feature and Planning Review
Group Fax Number Administrator
The Group Fax Number Administrator is a special class of subscriber. The
Group Fax Number Administrator will typically be the group secretary. The
Group Fax Number Administrator will need to record a personal greeting for the
group fax number to prompt callers to enter the voice telephone extension of the
person to whom they wish to send a fax. (See the
AT&T FAX Attendant
System
TM
User’s Guide, How to Record a Personal Greeting
.) If an extension is
not entered, the fax will be delivered to the Group Fax Number Administrator’s
fax machine. The Group Administrator needs a private fax extension and has
the Subscriber Administration field System Wait for Touchtone After
FCA Greeting? set to yes.
Fax Machine Call Coverage Subscribers (Class 3)
The primary use of the FAX Attendant is as a coverage point for fax machines
that are busy, broken, or out of paper. This allows callers to have a much higher
probability of getting through on the first try. It also makes better use of your
existing fax machines.
All subscribers who have fax machines should be administered as Class 3
subscribers. The extension used for the fax machine will always be the private
fax extension of some subscriber and the default fax destination. The fax
machine being set up for coverage should be programmed to auto-answer on the
first ring.
The FAX Attendant will buffer the fax messages in its memory and continue
trying to send the fax to the fax machine for the maximum retry period. If the
FAX Attendant is unsuccessful in delivering the fax to the fax machine, the fax
machine owner will be notified via the message waiting lamp.
If the fax machine will be broken for an extended period of time, the fax machine
owner should notify the FAX Attendant System Manager to change the default
printer to that of another nearby group.
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