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System Operations
NOTE:
If you stop the voice system, wait at least 30 seconds for all processes to
complete before restarting it.
To start the voice system, perform the following steps:
1. At the Configuration Management menu, move the cursor to System
Control and press
Enter
.
— The System Control menu appears.
2. At the System Control menu, move the cursor to Start Voice System
and press
Enter
.
— The voice system starts. A number of messages will appear on the
screen. If there are any problems with the Fax Mail database, a
message will display telling you to examine the Most Recent Audit
report. (See Chapter 6, Report Generation, for instructions on how
to examine reports.)
3. When prompted, press
Enter
to return to the System Control menu.
Stopping the Voice System
There are specific steps you should follow to stop the voice system in order to
properly save any administered information and to avoid cutting off calls in
progress.
To stop the voice system, follow these steps:
1. At the Configuration Management menu, move the cursor to System
Control and press
Enter
.
— The System Control menu appears.
2. At the System Control menu, move the cursor to Stop Voice System
and press
Enter
.
— The Specify Wait Time form appears.
3. If the default of 180 seconds for graceful shutdown is unacceptable, enter
a new number of seconds from 60 to 600.
4. Press
F3 (SAVE).
— The system will stop answering calls immediately, but will allow the
specified amount of wait time for completion of calls already in
progress. A number of messages will appear on the screen.
5. When prompted, press
Enter
to continue.
6. Press
F6 (CANCEL) to return to the System Control menu.
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