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Introduction
Call Accounting Integration
FAX Attendant can be administered so that information about each call
placed by FAX Attendant is collected by the call accounting system on the
telephone switch. Account codes can be administered for each subscriber
and for the Fax Response service so they can be tracked separately.
Fax Machine Call Coverage
FAX Attendant can act as a coverage point for fax machines that are
either busy, broken, or out of paper.
This feature operates only in a
switch-integrated system.
Personal Fax Extensions
Provided through Direct-Inward-Dial (DID) or Personal Lines and PBX
integration, FAX Attendant subscribers can have their own fax extensions,
which are routed directly to FAX Attendant.
This feature operates only in
a switch-integrated system.
If the subscriber does not have a personal
DID extension, FAX Attendant prompts senders to enter the subscriber’s
voice extension to identify the recipient’s mailbox. If no extension is
entered, FAX Attendant sends the fax message to the group
administrator’s mailbox.
Group Fax Numbers
A group fax number is a fax telephone number that is assigned to a group
of FAX Attendant subscribers. The number allows group members to use
inbound fax features, such as receiving fax messages confidentially or
from a remote location. to a group fax number.
Receiving Fax Messages Confidentially
This feature refers to the system’s capability of holding fax messages until
the subscriber is ready to print them.
Remote Retrieval/Hold Fax Messages
FAX Attendant’s capability of storing all received fax messages allows
subscribers to call in from any location to retrieve their faxes. Fax
messages can be delivered to a remote site either on the same call (if
calling from a fax machine), or to a specified fax number.
Subscribers can administer their own Fax Mail IDs to do one of three
things with incoming fax messages: print on a common laser printer, print
to a fax machine, or save to the subscriber’s FAX Attendant mailbox.
When a subscriber logs in, FAX Attendant announces how many voice
messages are present (if AUDIX Voice Power is co-resident) and how
many fax messages are being held or have been autoprinted.
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