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Troubleshooting
Trouble Indication User Response
Unable to log in to the Fax
Mail Service. Verify that the individual logging in is
registered on the system.
Repeat the log in procedure but press the
buttons more slowly.
Check to see if the password being used is
correct. If the password is incorrect,
determine if the user has been denied
access (the System Manager changed the
password) before allowing access.
Unable to leave messages. Check to see if there is space available in
the user’s mailbox. If not, have the user
clean up the mailbox.
Also check to see if there is space available
on the disk. Run the Message Space
Usage Report and press
End
or
PgDn
to
the last page to determine the space left on
the disk.
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