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Voicemail Pro Installation and Maintenance Page 379
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro Examples: Campaigns
7.4.1 Managing Campaigns
Within the Voicemail Pro client, the Campaign Wizard is used to create and modify campaigns.
To start the campaign Wizard:
1.
Press F7 or click Campaign Editor.
2.
The Campaign Wizard Introduction window opens. Select the required activity.
· Create a new Campaign
This option takes you through a series of campaign wizard menus to set the campaigns settings.
· Modify an existing Campaign
This option displays a list of existing campaigns from which you can select the one you wish to modify. You will
then be taken through the campaign wizard menus for the campaign settings.
· Delete an Existing Campaign
This option displays a list of existing campaign from which you can then select the campaign to delete.
To create a new campaign:
1.
Press F7 or click Campaign Editor.
2.
Select Create a new Campaign and click Next.
3.
The Customer Prompts window is displayed.
· Click . The Please Edit the Campaign action window opens. Each campaign can include up to 21
questions.
· Click OK when you have entered the customer prompts.
· Adjust the prompts as required.
· Edit action: Edit the currently highlighted campaign action.
· Delete action: Delete the currently highlighted campaign action.
· Move action: Move the position of an action in the sequence of campaign actions.
· Click Next.
4.
The Customer Menu window is displayed.
· Select which options are available after the prompt is played.
· Click Next.
5.
The Campaign Identification window is displayed.
· Enter the details on identifying the campaign.
· Click Next.
6.
Click Finish to create the campaign.
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