Filter
Top Products
Voicemail Pro Installation and Maintenance Page 309
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Administration: Mobile Twinning
5.9 Remote Voicemail Notification
A user can be set up to receive notification of new voicemail messages when they are away from their main extension.
There are two ways that notification can be implemented.
· Voicemail Callback
A service whereby the Voicemail Pro calls a specified number whenever the user receives a new voicemail message.
Callback requires a callback start point to be created in Voicemail Pro and a callback number entered in IP Office
Manager.
· Voicemail Outcalling
A service where voicemail notification can be configured to specific external numbers and the notification escalated
if the message is not listened to. Outcalling can be configured by any user of voicemail in Intuity mode.
Note
· Both the Callback and Outcalling features are separate from voicemail ringback. Ringback alerts the user's own
extension while callback and outcalling can be used to provide voicemail notification to an external location, for
example a mobile telephone or pager.
Channel Restrictions
· The Voicemail Pro server has restrictions on the number of channels it can use for different types of outgoing calls
that it can make. These limits are separate for each of the cal types. When a limit is reached, further calls of that
type are delayed until one of the existing calls is completed. These limitations are not controlled by Voicemail
Channel Reservation settings.
· Outcalling can use up to 5 channels at any time.
· Conference center invitation calls can use up to 5 channels at any time.
· Callback calls can use up to 2 channels at any time.
· Alarm calls can use up to 2 channels at any time.
310
312
96