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Voicemail Pro Installation and Maintenance Page 376
15-601063 Issue 22e (16 May 2010)IP Office Release 6
7.3.2 Adding a Record Name Module
This module allows users to record/re-record their mailbox name. This, or a similar module, is necessary if Voicemail Pro is
using IP Office mailbox mode. However it is still useful if the Voicemail Pro is using Intuity mailbox mode as it gives users
quick access to re-record their name.
1.
In Voicemail Pro, a new module called Record Name was added.
2.
A Record Name action was added.
3.
In the General tab of the Record Name action's properties we set the Pin as $. The $ means that caller's must enter
their voicemail code in order to use the action.
4.
The Specific tab was left set to the Caller's Mailbox.
5.
The module was saved and made live.
To add a Shortcode:
1.
In IP Office Manager, a new system short code was added. In this example, we chose *74 and then entered the details
as shown in the table.
Field
Contains...
Code
*74
Feature
Voicemail Collect
Telephone Number
"Record Name"
Line Group Id
0
Locale
[Leave blank]
Force Account Code
[Leave blank]
2.
After merging this back into the IP Office, users can dial *74 at their extension to record their mailbox name.