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Voicemail Pro Installation and Maintenance Page 11
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro:
1.1 What is New in 6.0
The following is a summary of the new features in the IP Office Voicemail Pro 6.0 release. For details of previous releases
refer to the Appendix . Voicemail Pro 6.0 is supported with systems running IP Office Release 6. That includes IP406
V2, IP412, IP500 and IP500 V2 systems.
Licensing Changes
The changes to IP Office license packages sold by Avaya for IP Office Release 5 are now matched by the license used
within the IP Office systems for IP Office Release 6. Amongst those changes, the following affect Voicemail Pro.
· Preferred Edition (Voicemail Pro) License
This license enables support for Voicemail Pro as the IP Office's voicemail server with 4 voicemail ports. The
Preferred Edition license allows the voicemail server to provide the services listed below. Additional license can be
added for additional voicemail features, these are detailed separately. This license was previously called Voicemail
Pro (4 ports).
· Mailboxes for all users and hunt groups.
· Announcements for users and hunt groups.
· Customizable call flows.
· Call recording to mailboxes.
· Campaigns.
· TTS email reading for users licensed for Mobile
User or Power User profiles.
· Advanced Edition License
This license enables the additional features listed below. A Preferred Edition license is a pre-requisite for this
license.
· Support for Customer Call Reporter.
· Voicemail Pro database interaction (IVR).
· Voicemail Pro call flow generic TTS (8 ports).
[1]
· Voicemail Pro Visual Basic Scripting.
· Voicemail Pro call recording to ContactStore.
[2]
· User Profile Licenses and User Profiles
Within IP Office Release 6, users have a Profile setting. The options for this setting, other than Basic User, are
controlled by the available user profile licenses in the IP Office systems configuration. The selected profiles controls
which additional services can be configured for the user. The additional voicemail services affected by this are TTS
email reading and UMS services.
· UMS services can only be used by users set as Teleworker User or Power User.
· TTS email reading can only be used by users set as Mobile User or Power User.
· TTS Licensing
The licensing of TTS for use in call flows and for email reading has been separated.
· TTS for email reading is no longer enabled by the VMPro TTS (Generic) or VMPro TTS (ScanSoft) licenses.
Instead it is enabled by the Preferred Edition license detailed above. This uses the generic TTS speech
engines. Access to email reading for individual users is licensed by the user profile licenses described above.
· TTS for use in call flows is still licensed by the VMPro TTS (Generic) or VMPro TTS (ScanSoft) licenses. In
addition the Advanced Edition license detailed above also enables 8 ports for generic TTS.
IP Office Configuration Changes
In addition to the changes for centralized voicemail configuration (see below) and licensing (see above), the following
additional changes have been made for voicemail operation in IP Office Release 6 system configurations:
· Voicemail SIP URI Settings
SIP URI values (Name, Display Name, Contact and Anonymous) are available for voicemail on systems with SIP or
SCN connections. These values can be used when voicemail makes calls using SIP trunks or to SIP extension
devices.
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