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Voicemail Pro Installation and Maintenance Page 337
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Mailbox Access Controls: UMS Web Voicemail
Message Types
The following icons are used for different types of messages:
· Unread message
· Read message
Note that by default a read message is permanently deleted from the mailbox after 30 days unless changed to a
saved message.
· Deleted message
Manually deleted messages are automatically moved to the Trash folder. Deleted messages remain visible for at
least 24 hours after they were marked as deleted.
· Deleted messages are not accessible through the voicemail spoken prompts interface or Visual Voice.
· Deleted messages can be undeleted by marking them as saved, read or unread. They can then be moved back
out of the Trash folder. Moving a deleted message out of the Trash folder automatically changes it to read.
· Saved message
Setting a message as saved stops it being automatically deleted after a period of time.
· Priority message
This icon is added the message icon to indicate that the caller has set the message as a priority message.
Controls
· Select
Before performing many actions such as saving, deleting or forwarding, you can select the messages to which the
action should be applied.
· The select box at the top of the list of messages can be used to select/deselect all messages on the currently
displayed page.
· Save
Change the status of the selected messages to saved.
· Mark as read
Change the status of the selected messages to read. Changing the status of a message will override its previous
status including those marked as saved.
· Mark as unread
Change the status of the selected messages to unread. Changing the status of a message will override its previous
status including those marked as saved.
· Forward
Forward a copy of the selected message to another mailbox. When clicked, the type of mailbox (user or hunt
group) can be selected. The list of mailboxes is then shown and allows selection of multiple target mailboxes.
· Delete
Delete the selected messages. Manually deleted messages remain visible until the voicemail server next performs
its mailbox housekeeping. See the deleted message description above.
· Change password
This option allows you to change your voicemail mailbox code.