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Voicemail Pro Installation and Maintenance Page 160
15-601063 Issue 22e (16 May 2010)IP Office Release 6
3.20 The Conditions Editor
Conditions are constructed from a set of basic elements. These elements can be combined within a single condition to
create complex rules. For example, the week planner can be used to define a company's standard working hours and then
combined with the calendar to define exception days such as public holidays.
Within the voicemail call flow, conditions can be checked by a test condition action and, according to whether the condition
is currently true or false, callers can be routed to different actions. See Test Condition Action .
Condition Elements
The following different types of elements can be added to a condition.
· Calendar
Select days from the calendar (up to 255 days) which, if the current date matches a selected day, cause the
element to be 'true'.
· Week Planner
Select days of week, and then a time period on each of those days, that should cause the element to be 'true'.
· Condition
Select an existing condition that is then used as an element within another condition.
· Compare
Compare one value to another using a selected criteria such as "Is equal to" or "Is greater than or equal to" and
return 'true' when the criteria is meet. The values compared can be the current value of call variables and or
number values entered directly.
Logic Settings
Logic settings can be applied to both the whole condition and to the elements in a condition. These can alter when a
condition is true or false.
· AND
The condition is true when all the elements within it are true, for example both A and B are true.
· OR
The condition is true when any element within it is true, for example if the day is Monday or Tuesday.
· NOT
This logic element can be used to reverse the value (e.g. return false when true) of individual elements or of the
whole condition.
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