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Voicemail Pro Installation and Maintenance Page 205
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro Actions: Mailbox Actions
4.5.1 Get Mail
The Get Mail action allows access to the messages in the caller's mailbox or a specified mailbox. The caller then has
access to the standard mailbox features setup for that mailbox. If the extension is a trusted extension, the user does not
have to enter their mailbox number and code. See Creating a Trusted Location .
For examples of the action being used in a call flow, see:
· Using a Play Configuration Menu Action .
· Setting Up Callback .
· Changing the Language of Custom Prompts .
· Changing the Language of System Prompts .
· Enabling Access to Hunt Group Voicemail .
· Changing the Language Setting for a TTY Device .
Settings
1.
Click the Mailbox Actions icon and select Get Mail.
2.
The General , Entry Prompts , Reporting and Results tabs are standard tabs available to all
actions.
3.
The Specific tab is used to select either the caller's mailbox or mailbox option.
· Caller's mailbox
The mailbox matching the start point of the call.
· Mailbox
Select or enter the name of the target mailbox. If ? is entered, Voicemail will prompt caller's to enter the
mailbox number required.
· Transfer target for distributed mode: Default = *17. Voicemail Pro 6.0+.
This option is required for Get Mail actions on voicemail servers acting as a distributed server. The value should
match a default voicemail collect short code (telephone number ?U) set within the IP Office configuration.
· Provide Advanced Personal Options: Default = Off. Voicemail Pro 6.0+. Intuity mode only.
If selected, the user is able to access a number of additional options with the mailbox telephone user
interface.
· Voicemail on/off.
· Voicemail email mode.
· DND on/off.
· Follow Me.
· Forwarding.
· Edit Voicemail.
· Edit Callback Number.
· Edit Mobile Twinning.
Results
The action can have the following results which can then be connected to further actions:
270
311
310
304
303
274
299
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