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Voicemail Pro Installation and Maintenance Page 328
15-601063 Issue 22e (16 May 2010)IP Office Release 6
6. Mailbox Access Controls
With IP Office mailbox owners can control their mailbox and messages in a number of ways after they have logged in to
the mailbox.
· Standard IP Office Mailbox Mode
This is the only mode for Voicemail Lite. Voicemail Pro can also be set to run in this mode rather than Intuity
emulation mode.
· Intuity Mailbox Mode
This is the default mode for Voicemail Pro. It provides through a series of spoken prompt menus an IP Office
emulation of many of the Avaya Intuity features.
· Phone Manager
The Phone Manager application enables a user to switch voicemail and voicemail ringback on/off. Phone Manager
Pro also provides full visual access to a user's voicemail and allows messages to be played back and controlled
through their PC.
· Visual Voice
This is a system of display menus rather than spoken prompts that can be used to access a mailboxes.
· UMS Web Voicemail
This method of access allows users to access mailboxes using a web browser. The user must be configured for UMS.
The feature is licensed.
· UMS IMAP Email Access
This method allows users to access mailbox messages through a IMAP compatible email program. The user must be
configured for UMS. The feature is licensed.
· UMS Exchange 2007
Allows playback via a user's PC using Outlook 2007.
If a mailbox does not have a recorded name greeting, when that mailbox is accessed to collect messages, the caller is
asked to record their name before proceeding to collect messages. The name greeting is used for functions such as Dial by
Name actions and Intuity mode name lookup (**6).
· Tip
As Voicemail Pro system administrator, you should ensure that mailbox owners have the help and user guide for
their type of mailbox available to them. There is an IP Office User Guide and an Intuity Mailbox User Guide. Both
are available in PDF and online help formats.
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