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Voicemail Pro Installation and Maintenance Page 173
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro Actions: Available Actions
Configuration Actions
These actions allow a caller to change the settings of a user or hunt group mailbox.
· Edit Play List Action
Re-record a prompt.
· Record Name Action
Re-record a mailbox name.
· Personal Options Menu Action
Change user or group settings.
· Select System Prompt Language Action
Change the prompt language.
Telephony Actions
These actions relate to telephony functions such as call transfers.
· Variable Routing Action
Route on a match to a variable such as the caller's CLI.
· Route Incoming Call Action
Route a call depending on whether the call is internal or external.
· Route by Call Status
Calls route is determined by why the reason the call was routed to voicemail.
· Transfer Action
A blind transfer.
· Whisper Action
Screened transfer.
· Call List Action
Transfer to a user selected choice.
· Dial by Name Action
Select user/group by keypad letters.
· Conferencing Center
Provides a route for callers to enter the conference ID and their conference PIN code. IP Office Conferencing Center
needs to be installed.
· Assisted Transfer Action
A transfer with assistance for callers.
· Alphanumeric Action
Allows the caller to input text and numeric values.
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