Filter
Top Products
Voicemail Pro Installation and Maintenance Page 200
15-601063 Issue 22e (16 May 2010)IP Office Release 6
4.4.3 Menu
The Menu action allows you to specify DTMF tones for which you want to create connections to following actions. For
example, a menu can be created that gives callers a choice of transfer locations.
Each Menu action supports a maximum of 15 active touch tone entries.
For examples of the action being used in a call flow, see:
· Using a Play Configuration Menu Action .
· Example Call Flow for Mobile Twinning .
· Routing Calls to Voicemail, Example Call Flow .
· Changing the Language of System Prompts .
· Changing the Language Setting for a TTY Device .
Settings
1.
Click the Basic Actions icon and select Menu.
2.
The General , Entry Prompts , Reporting and Results tabs are standard tabs available to all
actions.
3.
For Menu actions, the Specific tab is replaced with the Touch Tones tab.
· 0-9, *, #
Use the dialing digits check boxes to indicate the DTMF tones for which connections are required.
· Add
The icon allows you to add custom sequences of dialing digits. In addition to the standard dialing digits (0 to
9, *, #) the following special digits can be used. If a sequence is added, ensure that the associated box is
checked before you select OK. The sequence must be unique. For example, if 5 is selected, no other sequence
that begins with 5 can be used.
· ? = Any Digit
The ? character can be used to represent any digit (except * and #). For example, 123??? can be used
for any six digit string starting with 123. See Example Call Flow: SelfSelect Module .
· $ = Any Sequence of Digits
The $ character can be used to match any sequence of digits for which there is no other match. Key press
entry is ended either by the caller pressing # or 5 seconds after the last digit dialed.
311
306
265
303
299
176 177 182 183
265