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Voicemail Pro Installation and Maintenance Page 126
15-601063 Issue 22e (16 May 2010)IP Office Release 6
3.9 Administrator Accounts
When the Voicemail Pro client is used on the same PC as the voicemail pro server it connects automatically to that locale
server. No specific Voicemail Pro client user account is used.
You can also use the Voicemail Pro Client remotely from another PC. However in order for it to connect remotely to the
Voicemail Pro server you will need to log in using the name and password of a Voicemail Pro client user account. By
default, the Voicemail Pro server does not have any user accounts defined and so cannot be accessed remotely.
The process below is used to create a Voicemail Pro user account. There are two types of account, a standard client user
and administrator users. The key difference is that administrator users are able to setup other user accounts and change
user account details.
To add a Voicemail Pro Client User Account
1.
In the left hand navigation pane, select Voicemail Pro Administrators. The name, type and status of any existing
Voicemail Pro client administrators are displayed in the right hand pane.
2.
Right-click on the right hand pane and select Add.
3.
Enter the details for the new Voicemail Pro client user:
· User Name
Enter a unique name for the Voicemail Pro client user account. The name must be at least 5 characters long
and must not contain spaces or any of the following characters: \ / : * ? < > | , ;.
· New Password / Confirm Password
Enter and confirm the password for the account. The password must be at least 5 characters long and must not
contain spaces or any of the following characters: \ / : * ? < > | , ;.
· Type
Select the type of account:
· Basic (Voicemail Pro 6.0+)
A basic account user can view most of the voicemail settings but can only edit alarms.
· Standard
A standard account can perform administration of call flows using the Voicemail Pro Client. A standard
administrator can change their own password but cannot add, remove or modify other accounts.
· Administrator
An administrator account can administer all settings including other Voicemail Pro client account settings.
· Status
By default new users are created as Inactive. Their status changes to Active when they connect to a
Voicemail Pro server.
4.
Click OK.
5.
Click Save and Make Live to save the changes. The user created can now log into the Voicemail Pro Client
Server, for more information, see Logging in to the Voicemail Pro Server .
If you are a standard user, you can change your own password when you are working in online mode. If you are working
offline, the Change Password option is not available.
To change your password:
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