90 | SRA 7.0 User Guide
• The login page of your Virtual Office may include a direct link to Virtual Assist as shown
below.
• Login to the Virtual Office and click the Request Assistance button.
• If Secure Virtual Assist has already been installed, select the Secure Virtual Assist shortcut
from the Programs list under Window’s start button
Step 2 The first time you launch Secure Virtual Assist, you will be prompted to install the Secure Virtual
Assist plugin and client.
Step 3 Click the Allow button. A plugin installation window displays. Click Install Now. The Secure
Virtual Assist plugin and client installs. You may be prompted to restart your browser.