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Using Virtual Office Features | 23
User Configuration Tasks
To use the One-Time Password feature, perform the following steps:
Step 1 If you are not logged into the SSL VPN Virtual Office user interface, open a Web browser and
type the Virtual Office interface URL in the Location or Address bar and press Enter. Type in
your user name in the User Name field and your password in the Password field, then select
the appropriate domain from the Domain drop-down menu. Click Login.
Step 2 The prompt “A temporary password has been sent to user@email.com” will appear, displaying
your pre-configured email account.
Step 3 Login to your email account to retrieve the one-time password.
Step 4 Type or paste the one-time password into the Password: field where prompted and click Login.
Step 5 You will be logged in to the Virtual Office.
Note One-time passwords are immediately deleted after a successful login, and cannot
be used again. Unused one-time passwords will expire according to each user’s
timeout policy.
Configuring One-Time Passwords for SMS-Capable Phones
One-Time Passwords can be configured to be sent via email directly to SMS-capable phones.
Contact your cell phone service provider for further information about enabling SMS.
Below is a list of SMS email formats for selected major carriers, where 4085551212 represents
a 10-digit telephone number and area code.
Note These SMS email formats are for reference only. These email formats are subject to
change and may vary. You may need additional service or information from your
provider before using SMS. Contact the SMS provider directly to verify these formats
and for further information on SMS services, options, and capabilities.
• Verizon: 4085551212@vtext.com
• Sprint: 4085551212@messaging.sprintpcs.com
• AT&T: 4085551212@mobile.att.net
• Cingular: 4085551212@mobile.mycingular.com
• T-Mobile: 4085551212@tmomail.net
• Nextel: 4085551212@messaging.nextel.com
• Virgin Mobile: 4085551212@vmobl.com
• Qwest: 4085551212@qwestmp.com
For a more complete list, see the Dell SonicWALL SSL VPN Administrator's Guide.