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Using NetExtender | 25
Chapter 4
Using NetExtender
This chapter explains how to configure and use Dell SonicWALL NetExtender and includes the
following sections:
• “User Prerequisites” section on page 25
• “User Configuration Tasks” section on page 27
• “Verifying NetExtender Operation from the System Tray” section on page 46
User Prerequisites
Prerequisites for Windows Clients:
Windows clients must meet the following prerequisites in order to use NetExtender:
• One of the following platforms:
–
Windows 7 Services Pack 1
–
Windows Vista Service Pack 2 (32-bit & 64-bit)
–
Windows XP Home or Professional, Windows XP Service Pack 3
• One of the following browsers:
–
Internet Explorer 8.0 and higher
–
Mozilla Firefox 16.0 and higher
–
Google Chrome 22.0 and higher
• To initially install the NetExtender client, the user must be logged in to the PC with
administrative privileges.
• Downloading and running scripted ActiveX files must be enabled on Internet Explorer.
• If the SSL VPN gateway uses a self-signed SSL certificate for HTTPS authentication, it is
necessary to install the certificate before establishing a NetExtender connection. If you are
unsure if the certificate is self-signed or generated by a trusted root Certificate Authority,
Dell SonicWALL recommends that you import the certificate. The easiest way to import the
certificate is to click the Import Certificate button on the Virtual Office home page.
Note Import Certificate is available from the Virtual Office portal only when using Internet
Explorer on Windows 2000 or Windows XP.
Prerequisites for MacOS Clients:
MacOS clients meet the following prerequisites in order to use NetExtender:
• MacOS 10.5 and higher
• Java 1.5 and higher
• Both PowerPC and Intel Macs are supported.