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68 | SRA 7.0 User Guide
Step 11 If the NetExtender service running on the smartphone has a problem or has stopped running,
the following screen is displayed. Tap Exit to quit the application. You may need to restart the
service, possibly by turning the phone off and on again, or you may need to re-install
NetExtender.
Exiting or Disconnecting from NetExtender
EXIT
Exiting and restarting NetExtender is useful when NetExtender cannot connect, possibly after
a long period of disuse. To exit from NetExtender, perform the following steps:
Step 1 To access the Exit option, press the options or menu button while on the NetExtender screen.
The options are displayed at the bottom of the screen.
Step 2 To cause NetExtender to exit completely, including the services component, select the Exit
option and tap OK. You can restart NetExtender by clicking its icon on your smartphone.
DISCONNECT
To disconnect NetExtender, perform the following steps:
Step 1 Pull down the notification bar and click NetExtender to open the NetExtender user interface.