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(g) Updates/Upgrades. If Customer purchases or otherwise is eligible to receive a SOFTWARE
update or upgrade, you must be properly licensed to use the Product identified by SonicWALL
as being eligible for the update/ upgrade in order to install and use the SOFTWARE update/
upgrade. A SOFTWARE update/ upgrade replaces and/or supplements the Software Product
that formed the basis for your eligibility for the update/upgrade, and does not provide you an
additional License (copy) of the Software to use separately from the Software Product to be
updated/ upgraded. You may use the resulting updated/upgraded Product only in accordance
with the terms of this Agreement.
(h) Activation Keys May Expire. Certain Products, including Security Services that provide
regular ongoing updates for Software (e.g., Security Service consisting of anti-virus signature
updates), may come with an activation key or license key (a key that must be entered to activate
the Product, “Activation Key”). If the Activation Key for a Product is not activated within five (5)
years from the date of issuance by SonicWALL, such Activation Key(s) may expire and no
longer activate the Product. Products that come with an expiring Activation Key will operate for
the contracted term of the License (or purchased Security Service), so long as the Activation
Key is activated within five (5) years from SonicWALL’s date of issuance.
2. OWNERSHIP
SonicWALL and its licensors are the sole and exclusive owners of the Software, and all
underlying intellectual property rights in the Hardware. All rights not expressly granted to
Customer are reserved by SonicWALL and its licensors.
3. TERMINATION OF LICENSE(S)
All licenses to the Software hereunder shall terminate if Customer fails to comply with any of
the provisions of this Agreement and does not remedy such breach within thirty (30) days after
receiving written notice from SonicWALL. Customer agrees upon termination to immediately
cease using the Software and to destroy all copies of the Software which may have been
provided or created hereunder.
4. SUPPORT SERVICES
SonicWALL’s current Support Service offerings (“Support Services”) and the terms and
conditions applicable to such Support Services are set forth in SonicWALL’s Support Services
Terms located http://www.sonicwall.com/us/support/ Services.html and are incorporated herein
by reference. Support Services may require an additional fee. Unless otherwise agreed to in
writing, SonicWALL’s Support Services are subject to SonicWALL’s Support Services Terms
which are in effect at the time the Support Services are purchased by Customer, and these
terms and conditions will be incorporated herein by reference at that time. SonicWALL reserves
the right to change the Support Services Terms from time to time by posting such changes on
its website, which shall apply to any Support Services purchased on or after the date of such
posting.
5. SONICWALL WARRANTY
(a) Warranty. SonicWALL warrants to Customer (original purchaser Customer only) that for the
applicable warranty period (“Warranty Period”) the Hardware will be free from any material
defects in materials or workmanship and the Software, if any, will substantially conform to the
Documentation applicable to the Software and the License purchased (“Limited Warranty”).
Except as may indicated otherwise in writing by SonicWALL, the Warranty Period for Hardware
is one year from the date of registration of the Hardware Product (or if sooner, seven days after
initial delivery of the Hardware Product to Customer), and the applicable warranty period for