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80 | SRA 7.0 User Guide
• Connection Profiles - Displays all of the Virtual Assist connection profiles that have been
used on this computer. To remove a profile, select it and click the Remove button.
• Connection Settings - Allows users to customize how they are identified in Virtual Assist
and the default settings of Virtual Assist customer sessions.
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Display Name - The name that will be displayed in the user queue. By default, the
users SSL VPN username is displayed.
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Additional Information - Optional field to provide additional information.
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Auto View Only - Specifies that Virtual Assist sessions will initially launch in View-Only
mode instead of Trusted mode, which is the default.
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Active Mode - Specifies that Virtual Assist sessions will initially launch in Active mode
instead of Trusted mode, which is the default.