Virtual Office Overview | 11
The following table provides specific browser requirements.
To configure SonicOS SSL VPN firmware, an Administrator must use a Web browser with
JavaScript, cookies, and SSL enabled.
Virtual Assist is fully supported on Windows platforms. Virtual Assist is certified to work on
Windows 7, Windows Vista and Windows XP. Limited functionality is supported on Mac OS
where customers can request for assistance via web-requests.
p
plication Proxy
e
atures and Browser
Requirements
8
8
8
5
16
16
16
16
22
22
22
NetExtender
RDP5 (ActiveX)
RDP5 (Java 1.6.0_10+)
VNC (Java 1.6.0_10+)
Telnet (Java 1.6.0_10+)
1
, SSHv2 (Java 1.6.0_10+)
P
, HTTPS, FTP (Browser)
File Sharing (Browser)
S
haring (Java 1.6.0_10+)
Citrix (ActiveX)
Citrix (Java 1.6.0_10+)
Virtual Assist
(Java not required)
RDP5 (Java 1.6.0_10)
Feature
OS Platform
Browser
Notes:
1 MacOS and Linux supports Virtual Assist on the client-
side only. Technician must be running a supported
version of Windows operating system.
How to read this table:
Minimum Recommended
Browser Versions:
browser
independent
Windows XP Windows Vista Windows 7 Linux MacOS X
browser
independent
(Java 1.6.0_10+)
(Java 1.6.0_10+)
browser
independent
(Java 1.6.0_10+)
1
browser
independent
(Java 1.6.0_10+)
1
81622