Filter
Top Products
Support Information | 167
Appendix A
Support Information
This appendix contains the following sections:
• “Contact Information” on page 167
• “GNU General Public License (GPL) Source Code” on page 167
• “Limited Hardware Warranty” on page 167
• “End User Licensing Agreement” on page 168
Contact Information
For timely resolution of technical support questions, visit Dell SonicWALL on the Internet at
<http://www.sonicwall.com/us/support.html>. Web-based resources are available to help you
resolve most technical issues or contact Dell SonicWALL Technical Support
Technical Support Contact Information:
Contact Support Page - http://www.sonicwall.com/us/support/contact.html
Contact SonicWALL Page - http://www.sonicwall.com/us/company/286.html
GNU General Public License (GPL) Source Code
Dell SonicWALL will provide a machine-readable copy of the GPL open source on a CD. To
obtain a complete machine-readable copy, send your written request, along with a certified
check or money order in the amount of US $25.00 payable to "Dell SonicWALL, Inc." to:
General Public License Source Code Request
Dell SonicWALL, Inc. Attn: Jennifer Anderson
2001 Logic Drive
San Jose, CA 95124-3452
Limited Hardware Warranty
All Dell SonicWALL appliances come with a 1-year Limited Hardware Warranty which provides
delivery of critical replacement parts for defective parts under warranty. In addition, for 90 days
from the warranty start date, Dell SonicWALL SRA 4600/1600 appliances are entitled to a
Limited Software Warranty which provides bug fixes, updates and any maintenance releases
that occur during the coverage term. Visit the Warranty Information page for details on your
product’s warranty:
http://www.sonicwall.com/us/support/Services.html#tab=warranty
Dell SonicWALL, Inc. warrants that commencing from the delivery date to Customer (but in any
case commencing not more than ninety (90) days after the original shipment by Dell
SonicWALL), and continuing for a period of twelve (12) months, that the product will be free
from defects in materials and workmanship under normal use. This Limited Warranty is not
transferable and applies only to the original end user of the product. Dell SonicWALL and its