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Appendix A Additional Configuration Methods, Parameters, and Procedures
Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G
A-24
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Entering Data in the IVR System
You can enter both numeric and alphanumeric data in the IVR system.
Entering Numeric Data
Numeric input includes numbers from 0–9, and may include periods (.). For
example, to enter an IP address, use the dial pad to enter the numbers and use the
* to enter periods (.), followed by the # sign to complete your input.
Entering Alphanumeric Data
Alphanumeric input includes numbers from 0–9, alphabetic characters, both
uppercase and lowercase, and symbols. When entering alphanumeric input, use
the dial pad and press a number key the appropriate number of times to access the
correct letter, number, or symbol you need, followed by the # sign, and another #
sign to complete your input. See the following table as a guide.
Examples
To enter 44_A, press the following keys:
4#4#1111#22222##
Dial Pad# Alphanumeric Characters
00
1 1./_\@*spacereturn+-!,?|~^#=$“'`%<>[]:;
{}()&
2 2abcABC
3 3defDEF
4 4ghiGHI
5 5jklJKL
66mnoMNO
7 7pqrsPQRS
8 8tuvTUV
9 9wxyzWXYZ