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Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Chapter 5 Configuring Users, Features, and Services
Providing Information to Users Via a Web Site
How Users Configure Phone Features
End users can perform a variety of activities using the Cisco IP Phone User
Options web page. These activities vary depending on the Cisco IP Phone model
a user has, and can include setting up speed dial and call forwarding numbers.
Keep in mind that being able to configure settings on a phone using a web site
might be a new paradigm for your end users. You need to provide as much
information as possible to ensure that they can successfully access and use the
User Options.
Be sure to provide end users with the following information about the User
Options page:
• The URL required to access the application
http://serverName/CCMUser/, where serverName is the host on which the
web server is installed.
• A user ID and default password needed to access the application
These settings correspond to the values you entered when you added the user
to Cisco CallManager (see the“Adding Users to Cisco CallManager” section
on page 5-7).
• A brief description of what a web-based, graphic user interface application is,
and how it is accessed with a web browser.
• Outline the tasks that users can expect to accomplish with the application.
How Users Access Voice Messages
Cisco CallManager provides you with the flexibility to integrate with many
different voice messaging systems, including the Cisco Unity voice messaging
system. However, because you can integrate with many different systems, you
must provide users with information about how to use your specific system.
You should inform each user of the following information:
• How to access the voice messaging system account.
Make sure that you have used Cisco CallManager to configure the Messages
button on the Cisco IP Phone.