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Chapter 5 Configuring Users, Features, and Services
Providing Information to Users Via a Web Site
5-10
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Because there are several Cisco IP Phone models available, users might have
difficulty locating their specific documentation on the Cisco.com website. To
assist users in finding their documentation, we recommend that you provide links
to the current documentation. This ensures that users have access to the latest and
most up-to-date documentation. However, if you do not want to or cannot send
users to Cisco.com, we suggest that you download the PDF files and provide them
to end users on your website.
• For a list of available documentation, go to the Cisco IP Phone website at:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ip_clmgr/
index.htm and select your preferred language.
• For more information about viewing or ordering documentation, see the
“Obtaining Documentation” section on page xiv.
How Users Subscribe to Services and Configure Phone Features
End users can perform a variety of activities using the Cisco IP Phone User
Options web page. These activities vary depending on the Cisco IP Phone model
a user has, and can include subscribing to services, setting up speed dial and call
forwarding numbers, configuring ring settings, and creating a personal address
book. Keep in mind that being able to configure settings on a phone using a web
site might be a new paradigm for your end users. You need to provide as much
information as possible to ensure that they can successfully access and use the
User Options.
Be sure to provide end users with the following information about the User
Options page:
• The URL required to access the application.
http://serverName/CCMUser/, where serverName is the host on which the
web server is installed.
• A user ID and default password needed to access the application.
These settings correspond to the values you entered when you added the user
to Cisco CallManager (see the “Adding Users to Cisco CallManager” section
on page 5-7).
• A brief description of what a web-based, graphic user interface application is,
and how it is accessed with a Web browser.
• Outline the tasks that users can expect to accomplish with the application.