Cisco Systems 7902G IP Phone User Manual


 
6-3
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Chapter 6 Troubleshooting the Cisco IP Phone
Obtaining Status, Model, and Version Information
Related Topics
Adding Phones Manually, page 2-14
Configuring IP Settings, page 4-15
Modifying DHCP Settings, page 4-9
Verifying Firmware Version, page 6-6
Configuring TFTP Options, page 4-28
Displaying Network Statistics
Network statistics provide information about the phone and network performance.
Cisco IP Phone 7902G
Procedure
Step 1 Open the Phone Configuration web page.
a. Open your web browser and enter the following URL, where IPaddress is the
IP address of your phone
http://IPaddress
b. Press Enter.
The Phone Configuration web page appears.
Step 2 Click Network Statistics hyperlink.
The Network Statistics page shows the following information:
Elapsed Time—amount of time that has elapsed since the phone connected to
Cisco CallManager.
Receive Packets—number of packets received at the phone.
Transmit Packets—number of transmitted at the phone.
Broadcast—number of broadcast packets received.
Multicast—Number of multicast packets on the network during the elapsed
time
Receive errors—number of receive errors at the phone.