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Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Chapter 6 Troubleshooting the Cisco IP Phone
Obtaining Status, Model, and Version Information
Related Topics
• Adding Phones Manually, page 2-14
• Configuring IP Settings, page 4-15
• Modifying DHCP Settings, page 4-9
• Verifying Firmware Version, page 6-6
• Configuring TFTP Options, page 4-28
Displaying Network Statistics
Network statistics provide information about the phone and network performance.
Cisco IP Phone 7902G
Procedure
Step 1 Open the Phone Configuration web page.
a. Open your web browser and enter the following URL, where IPaddress is the
IP address of your phone
http://IPaddress
b. Press Enter.
The Phone Configuration web page appears.
Step 2 Click Network Statistics hyperlink.
The Network Statistics page shows the following information:
• Elapsed Time—amount of time that has elapsed since the phone connected to
Cisco CallManager.
• Receive Packets—number of packets received at the phone.
• Transmit Packets—number of transmitted at the phone.
• Broadcast—number of broadcast packets received.
• Multicast—Number of multicast packets on the network during the elapsed
time
• Receive errors—number of receive errors at the phone.