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Chapter 6 Troubleshooting the Cisco IP Phone
Resetting the Cisco IP Phone
6-8
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Resetting the Cisco IP Phone
If you reset the phone, any changes made that have not been saved are lost and set
back to default settings.
Cisco IP Phone 7902G
Procedure
• Press **#** to reset the Cisco IP Phone 7902G.
The phone cycles through normal startup procedures.
Cisco IP Phone Models 7905G/7912G
Procedure
Step 1 Press **#** to reset the Cisco IP Phone.
The phone displays “Do you want to reboot the phone?”
Step 2 Press the Yes softkey.
The phone cycles through normal startup procedures.
Erasing the Local Configuration
If you want to erase all locally stored configuration options, you can erase the
configuration and restore settings to their default values, including enabling
DHCP.
Caution Erasing the local configuration removes all user-defined changes, except ringer
sound, made locally on the Cisco IP Phone. If you choose this option, these
settings are set back to their default values.