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Chapter 6 Troubleshooting the Cisco IP Phone
Obtaining Status, Model, and Version Information
6-6
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
• BootLoadID—Identifier of the factory-installed load running on the phone
• Serial Number
Verifying Firmware Version
You can verify the firmware version for Cisco IP Phones.
Cisco IP Phone 7902G
Procedure
Step 1 Open the Phone Configuration web page.
a. Open your web browser and enter the following URL, where IPaddress is the
IP address of your phone
http://IPaddress
b. Press Enter.
The Phone Configuration web page appears.
Step 2 In the pane on the left, click Device Information.
The Device Information page displays the following information:
• App Load ID—Identifier of the firmware running on the phone
• Boot Load ID—Identifier of the factory-installed load running on the phone
Cisco IP Phone Models 7905G/7912G
Procedure
Step 1 Press the Menu button.
Step 2 Use the Navigation button to select Settings, and then press the Select softkey.