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Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Chapter 6 Troubleshooting the Cisco IP Phone
Checking the Light Indicators on a Cisco IP Phone 7902G
Step 7 From the Cisco CallManager Group list, choose the group you want to update.
Step 8 Click Reset Devices.
Related Topic
• Verifying Firmware Version, page 6-6
Checking the Light Indicators on a
Cisco IP Phone 7902G
Refer to the following table for explanations about the light indicators on a
Cisco IP Phone 7902G.
Problem Explanation
After the phone is connected to power, the
phone Hold and Menu buttons blink red
and green respectively.
There is no Ethernet link. See the “Connecting the Cisco
IP Phone to the Network” section on page 3-4 and the
“Symptom: Cisco IP Phone Does Not Start Up” section
on page 6-12.
After the phone is connected to power, the
phone Menu button blinks green about
every two seconds.
The VLAN is not set up. See the “Modifying DHCP
Settings” section on page 4-9.
After the phone is connected to power, the
phone Menu button blinks twice about
every two seconds.
The IP address is not set up. See the “Assigning an IP
Address” section on page 4-15.
After the phone is connected to power, the
phone Menu button blinks three times
about every two seconds.
The Cisco CallManager is not set up. See the “Adding
Phones to the Cisco CallManager Database” section on
page 2-12.
After the phone is connected to power, the
phone Hold button is steady red and the
Menu button is steady green.
The phone is not registered. See the “Symptom: Cisco IP
Phone Not Registering with Cisco CallManager” section
on page 6-13.